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• Common Dongle Problems » Dongle Error Codes and what they mean: Dongle Error code 01, what does it mean?
  
  Answer: Dongle Error code 01 is displayed when the dongle believes that the system date and time is wrong, on the computer it is plugged in ...
  
  
• Common Dongle Problems » Dongle Error Codes and what they mean: Dongle Error code 028, what does it mean?
  
  Answer: Dongle Error code 028 is displayed when the software cannot locate a dongle on a computer. This error can also be generated if there is a ...
  
  
• ComfortableConservatories » Generic issues across versions: How do I add my own company logo and / or information?
  
  Answer: (See the video guide HERE)ComfortableConservatories comes with an example "Sunshine Windows" company setup as default. This is to show you what type of information ...
  
  
• ComfortableStyle » Installation Problems: I am receiving error code 1150 during installation, what does this mean?
  
  Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. ComfortableStyle is only compatible with Windows 2000, ...
  
  
• ComfortableConservatories » Installation Problems: I am receiving error code 1150 during installation, what does this mean?
  
  Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Please check that you are using ...
  
  
• ComfortableConservatories » ComfortableConservatories v4: Which operating systems can I install ComfortableConservatories v4 on?
  
  Answer: ComfortableConservatories v4 is compatible with the following operating systems only: Windows 2000 Windows XP (Home and  Professional versions) Windows Vista Home Basic (32bit & 64bit) Windows Vista Home ...
  
  
• ComfortableConservatories » ComfortableConservatories v3: Which operating systems are ComfortableConservatories v3 compatible with?
  
  Answer: ComfortableConservatories v3 is compatible with the following operating systems only: Windows 98 & 98 SE Windows ME Windows NT Sp6 Windows 2000 Windows XP (Home and  Professional versions - ...
  
  
• ComfortableConservatories » ComfortableConservatories v2: Which operating systems are ComfortableConservatories v2 compatible with?
  
  Answer: ComfortableConservatories v2 is compatible with the following operating systems only: Windows 98 & 98 SE Windows ME Windows NT Sp6 Windows 2000 Windows XP (Home and Professional versions ...
  
  
• ComfortableConservatories » ComfortableConservatories v1: Which operating systems are ComfortableConservatories v1 compatible with?
  
  Answer: ComfortableConservatories v1 is compatible with the following operating systems only: Windows 98 & 98 SE Windows ME Windows NT Sp6 Windows 2000 Windows XP (Home and Professional versions ...
  
  
• ComfortableConservatories » ComfortableConservatories v1: What are the System Requirements for ComfortableConservatories v1?
  
  Answer: ComfortableConservatories v1 System requirements Minimal Intel Pentium II Class Processor or AMD Equivalent Windows 98, 98SE, ME, 2000, NT (service pack 6) or XP* 256Mb RAM Memory (512MB recommended ...
  
  
• ComfortableConservatories » ComfortableConservatories v2: What are the System Requirements for ComfortableConservatories v2?
  
  Answer: ComfortableConservatories v2 System requirements Minimal Intel Pentium III Class Processor or AMD Equivalent Windows 98, 98SE, ME, 2000, NT (service pack 6) or XP* 256Mb RAM Memory for (512MB ...
  
  
• ComfortableConservatories » ComfortableConservatories v3: What are the System Requirements for ComfortableConservatories v3?
  
  Answer: ComfortableConservatories v3 System requirements Minimal Intel Pentium III Class Processor or AMD Equivalent Windows 98, 98SE, ME, 2000, NT (service pack 6) or XP* 256Mb RAM Memory (512MB recommended ...
  
  
• ComfortableConservatories » ComfortableConservatories v4: What are the System Requirements for ComfortableConservatories v4?
  
  Answer: ComfortableConservatories v4 System requirements Minimal Intel Pentium III Class Processor or AMD Equivalent Windows 2000, XP, Vista 512Mb RAM Memory (1GIG recommended as a minimum for Windows Vista) 500Mb of ...
  
  
• ComfortableStyle » General Software Usage: How do I add my company logo and information to the system?
  
  Answer: When ComfortableStyle is installed to your system it also installs special guides that tell you how to set your company logo and information up. For the ...
  
  
• ComfortableStyle » General Software Usage: What are the system requirements for ComfortableStyle?
  
  Answer: ComfortableStyle System requirements Minimal Intel Pentium III Class Processor or AMD Equivalent Windows 2000, XP, Vista 512Mb RAM Memory (1GIG recommended as a minimum for Windows Vista) 300Mb of Free ...
  
  
• ComfortableStyle » General Software Usage: Which operating systems can I install ComfortableStyle on?
  
  Answer: ComfortableStyle is compatible with the following operating systems only: Windows 2000 Windows XP (Home and Professional versions) Windows Vista Home Basic (32bit & 64bit) Windows Vista Home ...
  
  
• Digital Conservatories » Installation Problems: My software will not install on windows XP or Vista?
  
  Answer: All versions of Digital Conservatories, Caliburn Conservatories and Picture IT were designed to run on Windows 9x and NT systems only. Digital Conservatories is written in ...
  
  
• Digital Conservatories » General Software Usage: What operating systems is Digital Conservatories compatible with?
  
  Answer: Digital Conservatories v1 -v4, Picture IT (1&2) and Caliburn Conservatories are compatible with the following operating systems only: Windows 98 & 98 SE Windows ME Windows NT ...
  
  
• Digital Conservatories » General Software Usage: What are the System Requirements for Digital Conservatories?
  
  Answer: Digital Conservatories System requirements Minimal Intel Pentium Class Processor or AMD Equivalent Windows 95, 98, 98SE, ME or NT (service pack 6) 128Mb RAM Memory 100Mb of Free Hard Disk ...
  
  
• Style » Installation Problems: I am receiving error code 1150 during installation, what does this mean?
  
  Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Style versions 1 - 3 are only ...
  
  
• Style » General Software Usage: How do I add my company logo and information to the Style system?
  
  Answer: When Style is installed to your system it installs with a default 'example' company logo and information. There are 3 different logos that are shown on various reports ...
  
  
• ComfortablePlanner » Installation Problems: I am receiving error code 1150 during installation, what does this mean?
  
  Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. ComfortablePlanner is currently only compatible with Windows ...
  
  
• ComfortableContacts » Installation Problems: I am receiving error code 1150 during installation, what does this mean?
  
  Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Please check that you are using ...
  
  
• ComfortablePlanner » General Software Usage: Which operating systems can I install ComfortablePlanner on?
  
  Answer: ComfortablePlanner is compatible with the following operating systems only: Windows 98, 98SE Windows ME Windows NT (service pack 6) Windows 2000 Windows XP (32 but Home and Professional ...
  
  
• ComfortablePlanner » General Software Usage: What are the System Requirements for ComfortablePlanner?
  
  Answer: ComfortablePlanner System requirements Minimal Intel Pentium Class Processor or AMD Equivalent Windows 95, 98, 98SE, ME, NT (service pack 6), 2000, XP (32bit versions) 128MB RAM Memory (256mb or ...
  
  
• ComfortableContacts » General Software Usage: Which operating systems can I install ComfortableContacts on?
  
  Answer: ComfortableContacts is compatible with the following operating systems only: Windows 2000 Windows XP (Home and Professional versions) Windows Vista Home Basic (32bit & 64bit) Windows Vista Home ...
  
  
• ComfortableContacts » General Software Usage: What are the system requirements for ComfortableContacts?
  
  Answer: ComfortableContacts System requirements Minimal Intel Pentium III Class Processor or AMD Equivalent Windows 2000, XP, Vista 512Mb RAM Memory (1GIG recommended as a minimum for Windows Vista) 60Mb of Free ...
  
  
• Digital Conservatories » General Software Usage: I get an error code 91 when attempting to run Digital Conservatories?
  
  Answer: This error means that your Windows NT or 2000 or XP operating system cannot communicate with the dongle plugged in to your machine. This issue cane ...
  
  
• Digital Conservatories » General Software Usage: Error 'The System does not support fullscreen mode' on Windows Vista?
  
  Answer: If you try to run Digital Conservatories on Windows Vista you will eventually see the following message: "Digital Conservatories v*. This system does not support fullscreen ...
  
  
• Digital Conservatories » Digital Conservatories v4: Trying to delete redundant orders using the OPTIONS route. Everything fine until the final enter. Balloon comes up 'Overflow in Module Clearord at address 0E2F:125C Press any key to return to desktop' Any answers?
  
  Answer: At some point an illegal character has been entered when storing orders, eg. a -,. ..etc. This corrupts the orders which use an older ...
  
  
• ComfortableConservatories: Error code 1722
  
  Answer: Error code 1722 means there is a problem with the Windows Installer package. A program run as part of the setup did not finish as ...
  
  
• Common Dongle Problems: Trying to delete redundant orders using the OPTIONS route. Everything fine until the final enter. Balloon comes up 'Overflow in Module Clearord at address 0E2F:125C Press any key to return to desktop' Any answers?
  
  Answer: This error usually means that your orders have become corrupt. This often means that at some point a user has entered one of the illegal ...
  
  
• ComfortableConservatories » ComfortableConservatories v4: I have installed ComfortableConservatories v4 on to my Windows Vista based computer and plugged my dongle in, the dongle light is lit, but when I launch the software it gives me the 'your software will expire in x days reminder' ?
  
  Answer: This is down to the new windows security settings, which in some instances does not allow our software install routine to finalise dongle driver compatibility. When this fails ...
  
  
• ComfortableStyle » Dongle Problems: I have installed ComfortableStyle on to my Windows Vista ® based computer and plugged my dongle in, the dongle light is lit, but when I launch the software it gives me the 'your software will expire in x days reminder' ?
  
  Answer: This is down to the new windows security settings, which in some instances does not allow our software install routine to finalise dongle driver compatibility. When this fails ...
  
  
• ComfortableConservatories: I bought this software few years back, the problem is that whenever I tried to load the house picture the software doesn't work and closes itself. Thanks
  
  Answer: We would suggest the following: 1. move the contents of the house folder to another location on your computer. c:\comfortable\Conservatories\data\bitmaps\House 2. Move one of the standard house photos ...
  
  
• ComfortableConservatories: How do I backup my ComfortableConservatories DATA?
  
  Answer: To back up your current ComfortableConservatories DATA do the following: Load 'Windows Explorer' \Start Menu\All Programs\Accessories\Windows Explorer Within the left-hand side window of windows explorer, navigate to this location: C:\comfortable\Conservatories Inside the C:\comfortable\Conservatories folder you ...
  
  
• ComfortableConservatories: How do I restore a backup of my ComfortableConservatories DATA?
  
  Answer: To re-instate a previous back up of ComfortableConservatories 'DATA' to a freshly installed version of ComfortableConservatories do the following: Make sure that the following is true: a. You have installed a ...
  
  
• ComfortableStyle: How do I backup my ComfortableStyle DATA?
  
  Answer: To back up your current ComfortableStyle DATA do the following: Load 'Windows Explorer' \Start Menu\All Programs\Accessories\Windows Explorer Within the left-hand side window of windows explorer, navigate to this location: C:\comfortable\Style\v1 Inside the C:\comfortable\Style\v1 folder you ...
  
  
• ComfortableStyle: How do I restore a backup of my ComfortableStyle DATA?
  
  Answer: To re-instate a previous back up of ComfortableStyle 'DATA' to a freshly installed version of ComfortableStyle do the following: Make sure that the following is true: a. You have installed ...
  
  
• Style » Style v3: How do I backup my Style v3 DATA?
  
  Answer: To back up your current Style v3 DATA do the following: Load 'Windows Explorer' \Start Menu\All Programs\Accessories\Windows Explorer Within the left-hand side window of windows explorer, navigate to this location: C:\comfortable\Stylev3 Inside the C:\comfortable\Stylev3 folder ...
  
  
• Style » Style v3: How do I restore a backup of my Style v3 DATA?
  
  Answer: To restore a previous back up of Style v3 'DATA' to a freshly installed version of Style v3 do the following: Make sure that the following is true: a. ...
  
  
• Style: How do I backup my Style v1/v2 DATA?
  
  Answer: To back up your current Style v1/v2 DATA do the following:   Load 'Windows Explorer' \Start Menu\All Programs\Accessories\Windows Explorer Within the left-hand side window of windows explorer, navigate to this location: C:\comfortable\Style Inside the C:\comfortable\Style folder ...
  
  
• Style » Style v2: How do I restore a backup of my Style v1/v2 DATA?
  
  Answer: To re-instate a previous back up of Style v1/v2 'DATA' to a freshly installed version of Style v1 or Style v2 do the following: Make sure that the following ...
  
  
• Digital Conservatories » General Software Usage: We have an old version of digital conservatories v4 and need to change some of the wording in the print outs. The wording is in the basic standard print out not in the more detailed print out.
  
  Answer: You will need to use the Drawings Aid tool located in your start menu: Start/All Programs/ComfortableSoftware.com/Digital Conservatories v4/Drawings Aid Within the drawings aid load up each idividual ...
  
  
• ComfortableConservatories » ComfortableConservatories v1: I have a new computer replaced by the insurance due to damage on my old system and it runs Vista Home Premium as opposed to my old system which was XP. My installation documentation suggests the installation CD will only support 98, 98se, me, 2000, xp. Please confirm install will work or how to proceed.
  
  Answer: You will need upgrade to the latest version of ComfortableConservatories v4. ComfortableConservatories v4 has been designed to work with Windows XP, 2000, Vista and it ...
  
  
• ComfortableConservatories: Why is it saying failed to get license when attempting to trial the product?
  
  Answer: Due to updates on our software and licensing servers at the weekend, you will need to run the software update from within your start menu ...
  
  
• ComfortableConservatories » ComfortableConservatories v4: Why is it saying failed to get license when attempting to trial the product?
  
  Answer: Due to updates on our software and our licensing server at the weekend 6th March 2010, you will need to run the software update from within ...
  
  
• ComfortableStyle » General Software Usage: How do I change the currency symbol in ComfortableStyle and on reports?
  
  Answer: The latest version of ComfortableStyle allows you to set the currency symbol using the Style Admin program that comes with the software. To do this please ...