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ComfortableConservatories » Generic issues across versions
ID #1103
I cannot seem to add any tile or slate styles to my soild roof section, all I see is a white roof?
This could be for one of 2 reasons.
- The most likely cause is that you are using the wrong option to make the roof ready forĀ adding tile and slate images. Do not use this menu option: "Image/Roof/Panel", this is for panelled roofs only. If it is ticked, you must select it again to un-check it.
Then do the following:
- Select "Image/Roof/Solid Roof/Draw"
- Then select "Image/Roof/Solid Roof/Roof Texture" and choose the tile image you wish to show.
If the above does not work, move to option 2 below..
- Corrupt image or and image with incorrect file extension.
- Resolution: Move the entire contents of the tile "Solid Roof" folder from here:
C:\comfortable\Conservatories\data\bitmaps\SolidRoof, to elsewhere on your computer.
- Copy back one of the original images and then load the software and see if you can see it. If you can, copy the images back one at a time until you find the offending item(s) and then delete the corrupt items.
If the above does not work the try the following..
- Resolution: Move the entire contents of the tile "Solid Roof" folder from here:
- You may have a video issue. Please view this FAQ entry:
I get to the panels screen and my 3D conservatory does not display? Follow the instructions on this FAQ page explaining how to turn off hardware acceleration.
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Related entries:
- How do I add my company logo and information to the Style system?
- Where do I find the Style v1 instructions?
- Where do I find the Style v2 instructions?
- Where do I find the Style v3 instructions?
- I need to know if my software will do a certain conservatory design.
Author: Comfortable Support
Revision: 1.1
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